Making an international phone call can still be prohibitively expensive. We all avoid it where we can, which can be a big problem for businesses wanting to expand into international markets. If the potential customer doesn’t want to pay the costs involved, then chances are the call won’t happen. This is where toll free international calls come in. So, what is an international toll free number and why are they important?
What is an International Toll Free Number?
An international toll free number is a number that connects calls between different countries, at no cost to the caller. Calls made to that number can be connected to another phone anywhere in the world. This type of service can be very useful for businesses who want to expand into other countries, by making it easy and free for customers to connect with them by phone, no matter their location.
What are the Restrictions?
International toll free numbers are country specific, meaning they will only work within certain countries. For example, callers to a 1800 number in Australia will only be able to use that number for free if they’re in Australia. The caller must be in the country specific to that toll free number. In some cases though it may be possible to access an international toll free number while abroad by dialling the international country code, followed by the toll free number. Whether or not this works will depend on several factors. Whether the owner of that international toll free number accepts international calls, and if the caller’s phone network supports overseas calls. The same thing goes for owners of an international toll free number – the caller may or may not be able to reach you depending on the restrictions imposed by their own phone service provider.
What is an International Toll Free Number Used For?
International toll free numbers Australia wide are often used by businesses seeking out new international customers. For example, an Australian company looking to source new customers in the United States can look to one of the many international toll free number providers and set up a number that would be free to any caller in the United States. International toll free numbers are a good way of instilling confidence in potential new customers by legitimising your business, and enabling person to person conversations with customers at no cost to them.
What is an International Toll Free Number Cost on a Mobile Phone?
It used to be that mobile phone networks would charge for calls made to international toll free numbers, but that is no longer the case. Thanks to a combination of customer frustration and the confusion caused when callers were charged unexpectedly, the vast majority of providers now honour international toll free numbers on their networks.
