The Session Initiation Protocol, sometimes known as SIP trunking, is rapidly gaining traction in the Australian business scene. According to market statistics, the SIP trunking services market could grow significantly and become a key business sector in the coming years. So, how does SIP trunking work? The following information should help you understand how SIP technology transforms business interactions.
What Exactly is SIP Trunking?
Most individuals communicate daily via chat, audio, or video calls, often unaware that SIP trunking technology allows them to do that seamlessly. Businesses are also typically unaware of how SIP services operate or what to expect from them. SIP trunking, in a nutshell, is a technique of providing voice and other unified communications services via the internet. It’s compatible with an IP-enabled PBX (Private Branch Exchange).
Do SIP Trunks Take the Role of Phone Lines?
They certainly do! SIP trunking effectively replaces traditional telephone connections. SIP trunks are virtual phone connections that allow users to make and receive phone calls over the internet. The advantage is that they can do so to anyone with a phone number anywhere. A SIP connection uses a packet switch network, which breaks down voice communications into digital packets. Then it sends them across a network to their final destination.
The Typical Telephone Line’s Evolution
Before SIP became a standard and reliable method of sending speech signals, all phone calls were routed through the Public Switched Telephone Network (PSTN). What exactly is the PSTN? It’s a network that uses the old copper phone lines that we associate with the term “telephone.” The PSTN is a circuit-switched network, requiring a physical link between two sites to complete a call. With a SIP, everything is digital and much more diverse. With the evolution of technology, we can confidently assume that PSTNs have developed into SIPs.
Why Should You Use SIP?
There are numerous advantages to using a SIP business phone for your company. One of the most significant is the reduction in communication costs. In many circumstances, the monthly subscription for each SIP channel includes unlimited local and long-distance calls. Furthermore, the top SIP trunk providers let you provision channels on demand. This means you only get and pay for the channels you need right now, but you may easily expand at any time. Built-in business continuity features, network consolidation, and unified communication features such as video, presence, application integration, and instant messaging are also available.
In Conclusion
Since the COVID-19 pandemic, the workplace environment we are all familiar with has changed. Video conferencing and chats have become the primary means of communication and cooperation among team members. The obligation to create a high-quality customer experience is an essential component of the customer experience. With the increased demand for SIP trunking and cloud-based communications, it’s not surprising that many vendors provide SIP services. When looking for SIP in Australia, one of the first names is iPacific. We’re a 100% Australian-owned telecommunications and data provider that offers our clients the best ICT solutions in Australia, including SIPs.
